Returns & Exchanges

At Fishlist.com.sg, we want you to shop with confidence; if you are not entirely satisfied with your purchase, we offer a flexible 14-day return and exchange policy for most items. Please ensure that all products remain in their original packaging and condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your Fishlist account and navigate to your order history to select the items you wish to return, or contact our support team with your order number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to prevent damage during transit.

• 3.
  Schedule a Pickup

  Once your request is approved, we will coordinate a courier collection from your address at a convenient time, or provide instructions for a drop-off point.

• 4.
  Receive Refund or Exchange

  After our warehouse inspects the returned goods, we will process your refund to the original payment method or dispatch your exchange item within 5-7 business days.